HealthLeaders - Almost 4 in 5 Employers Added or Expanded Virtual Care Services

Expanded Virtual Care
The Willis Tower Watson survey was released days after two other reports analyzed the current state of telehealth after the service achieved mainstream success during the COVID-19 pandemic.

Anthem Inc.'s Public Policy Institute issued findings on Tuesday indicating that 136 times more of the insurer's affiliated Medicare Advantage plan members used virtual care options from March to May 2020 compared to the same period in 2019.

Download this article to learn more findings of the Willis Towers Watson survey, including:
  • A majority of employers have also kept their onsite or near-site health centers open to in-person care throughout the coronavirus outbreak
  • Nearly one-third of employers with health centers are expanding or planning to expand their remote patient monitoring capabilities as well
  • Chronic care management was the virtual care service offered by the most survey respondents
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